Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: 9 May 2026
Web-Smart.Co ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://web-smart.co or use our services.
We are located at 52 Walsworth Rd, Hitchin, Hertfordshire SG4 9SX, UK, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
1. Information We Collect
Personal Information
When you use our services or contact us, we may collect personal information including but not limited to: your name, email address, phone number, company name, postal address, and any other information you choose to provide.
Technical Information
We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This helps us improve our website and services.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user preferences. You can control cookie settings through your browser.
2. How We Use Your Information
Service Delivery
We use your personal information to provide, maintain, and improve our web design, SEO, content writing, and digital marketing services. This includes communicating with you about your projects and delivering the services you request.
Communication
We may use your contact information to send you service updates, marketing communications (with your consent), respond to enquiries, and provide customer support.
Analytics and Improvement
We analyse usage data to understand how our website and services are used, identify areas for improvement, and develop new features and services.
3. Data Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership.
4. Your Data Protection Rights (GDPR)
Access and Portability
You have the right to request access to the personal data we hold about you and to receive a copy of your data in a structured, commonly used, and machine-readable format.
Correction and Deletion
You can request correction of inaccurate personal data and deletion of your personal data, subject to certain legal obligations that may require us to retain specific information.
Objection and Restriction
You have the right to object to processing of your personal data and to request restriction of processing in certain circumstances, such as while we verify the accuracy of your data.
Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.
5. Data Security
Security Measures
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable data protection laws.
6. Cookies and Tracking Technologies
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
Analytics Cookies
We use analytics cookies (such as Google Analytics) to understand how visitors interact with our website. This helps us improve user experience and website performance.
Marketing Cookies
With your consent, we may use marketing cookies to track your browsing habits and deliver personalised advertisements and content that may be of interest to you.
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.
7. Third-Party Links
External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Age Restrictions
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. International Data Transfers
Data Processing
Your personal information may be transferred to and processed in countries outside the UK and European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR and data protection laws.
10. Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.
Your Continued Use
Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.